General terms of use and sale
Last updated : [DATE_MAJ]
These general terms govern the use of the Swiss Copilot service and the sales made through the website. By using the service, the user accepts these terms in full and without reservation.
Article 1 — Purpose
Swiss Copilot is a relocation assistance service for Switzerland that provides, for informational purposes, personalised analyses and recommendations based on the information entered by the user.
Article 2 — Description of the service
The service includes a questionnaire, a personalised analysis and access to results. Some features are free, others paid. The publisher may modify the service at any time.
Article 3 — Pricing and payment
The prices of paid services are indicated on the Pricing page, in CHF. Payment is made online through the provider Stripe. No banking data is stored by the publisher.
Article 4 — Right of withdrawal
In accordance with Articles L221-18 et seq. of the French Consumer Code, the consumer has a period of 14 days to withdraw. However, for digital content supplied immediately, the user acknowledges, by confirming the purchase, that they request the immediate performance of the service and expressly waive their right of withdrawal once the service has been fully performed (Art. L221-28).
Article 5 — Account and access
Access to the results is linked to the e-mail address provided. The user is responsible for keeping their access credentials confidential and for the accuracy of the information entered.
Article 6 — Liability
The information provided by Swiss Copilot is given for guidance only and does not constitute personalised tax, legal, financial or insurance advice, nor any guarantee of results. The user remains solely responsible for their decisions. The publisher cannot be held liable for the consequences of using the information, nor for any unavailability of the service.
Article 7 — Personal data
The processing of personal data is described in the Privacy Policy, accessible from this website.
Article 8 — Consumer mediation
In accordance with Article L612-1 of the French Consumer Code, the consumer may have free recourse to a consumer mediator with a view to the amicable resolution of a dispute. Competent mediator: [MEDIATEUR_NOM] — [MEDIATEUR_SITE].
Article 9 — Applicable law and disputes
These terms are governed by French law. Failing an amicable resolution, any dispute shall be brought before the competent French courts, subject to consumer protection rules.